Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device, remember your preferences, understand how you use the site, and deliver relevant content.

Cookies do not contain personal information such as your name or payment details on their own, but they may be linked to such information held elsewhere.

How We Use Cookies

AODA Training uses cookies for the following purposes:

Essential cookies

Always active

These cookies are necessary for the website and platform to function correctly. They enable you to log in, access your training dashboard, maintain your session, and use secure areas of the site. These cookies cannot be disabled without impairing core functionality.

  • Session authentication — keeps you logged in during your visit
  • Security tokens — protects against cross-site request forgery (CSRF)
  • Load balancing — distributes server traffic to maintain performance

Functional cookies

Optional

These cookies remember your preferences and settings to improve your experience. They are not essential but make the platform more convenient to use.

  • Language and region preferences
  • Training progress and last-viewed course
  • Accessibility settings such as font size or contrast mode

Analytics cookies

Optional

We use analytics cookies to understand how visitors interact with our website. The data collected is aggregated and anonymized — it does not identify you personally. We use this information to improve page content, navigation, and overall user experience.

  • Google Analytics — tracks page views, session duration, bounce rate, and traffic sources
  • Hotjar — records anonymized session data and heatmaps to identify usability issues

Marketing cookies

Optional

Marketing cookies help us and our advertising partners show you relevant content about AODA compliance when you visit other websites. We only use these cookies where you have given explicit consent.

  • Google Ads — measures effectiveness of ad campaigns
  • LinkedIn Insight Tag — tracks conversions from LinkedIn advertising
  • Meta Pixel — measures campaign performance on Facebook and Instagram
Full list of cookies set on our website and platform
Cookie name Provider Duration Purpose
_session AODA Training Session Keeps you authenticated during your visit
_csrf AODA Training Session Security token to prevent CSRF attacks
_aoda_prefs AODA Training 1 year Stores your accessibility and display preferences
_ga Google Analytics 2 years Distinguishes unique visitors for analytics
_ga_[ID] Google Analytics 2 years Stores session state for Google Analytics
_hjSessionUser Hotjar 1 year Identifies a unique Hotjar user
_hjSession Hotjar 30 minutes Stores current session data for heatmap recording
_gcl_au Google Ads 3 months Measures ad conversion effectiveness
ln_or LinkedIn 1 day Tracks conversions from LinkedIn Insight Tag
_fbp Meta 3 months Identifies browsers for Facebook ad measurement

Managing and Withdrawing Consent

When you first visit our website, a cookie consent banner will appear asking for your preferences. You can accept all cookies, accept essential cookies only, or customise your choices by category. You can change your preferences at any time by clicking “Cookie Settings” in the footer of any page.

You can also manage cookies directly in your browser settings. Most browsers allow you to view, block, or delete cookies. Note that blocking essential cookies will affect the functionality of our platform — for example, you will not be able to stay logged in.

Browser cookie settings — quick links

  1. Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
  2. Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  3. Apple Safari: Preferences → Privacy → Manage Website Data
  4. Microsoft Edge: Settings → Cookies and Site Permissions → Cookies and Site Data

Third-Party Cookies

Some cookies on our website are set by third-party services we use for analytics and advertising. These parties set cookies according to their own privacy policies, over which we have no direct control. We have listed all known third-party cookies in the table above. For more information, please review the privacy policies of Google, Meta, LinkedIn, and Hotjar directly.

Do Not Track

Some browsers include a “Do Not Track” (DNT) signal that requests that websites not track your browsing activity. Our analytics tools do not currently respond to DNT signals, though you can opt out of analytics cookies using the cookie consent banner or your browser settings.

Changes to This Policy

We may update this Cookie Policy when we add new cookies or change the purpose of existing ones. The “Last updated” date at the top of this page reflects when the most recent change was made. Continued use of our website after an update constitutes acceptance of the revised policy.

Contact Us

For any questions about how we use cookies:

Privacy Enquiries

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